The right catalog access for every role

Give employees, regional teams, and agencies the Peak PIM access their work requires without sharing accounts or treating editing, publishing, and workspace administration as the same responsibility.

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Access should match the job

Your whole team should not need owner-level access

Merchants need enough access to keep catalog work moving, with clear boundaries around live stores and administrative responsibilities.

One login can expose too many stores

Regional teams, agencies, and temporary collaborators rarely need the same catalog and storefront access as a workspace owner.

Editing and publishing are different jobs

A team member may need to prepare product drafts without being responsible for releasing those changes to every live Shopify store.

Access gets harder to review as teams grow

When responsibilities change, owners need a clear view of active users, assigned roles, store scope, and invitations that are still pending.

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Invite, assign, review

Keep access understandable as the team grows

Move away from shared credentials and one-size-fits-all access with a workflow built around individual users and defined responsibilities.

Invite

Give every person their own access

Invite employees, agencies, or collaborators into Peak PIM instead of sharing one account, then keep access connected to an individual user.

Assign

Match access to the responsibility

Organize permissions around catalog viewing, draft editing, publishing, and workspace administration so operational access reflects the job.

Review

Keep users and roles visible

See who is active, which role they hold, the stores in their scope, and which invitations or access assignments need attention.

Least-privilege catalog work

Give people what they need, and no more

Clear roles, store scope, and separate operating responsibilities help catalog teams move quickly without making every collaborator a workspace administrator.

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Use roles instead of one-off access

Group the permissions a responsibility needs so access stays understandable as people join, change jobs, or work across several brands.

Keep multi-store scope explicit

Give regional or agency teams access to the connected Shopify stores relevant to their work instead of exposing the entire operation by default.

Separate preparation from release

Keep product editing and publishing as distinct responsibilities so catalog contributors can prepare work without taking every change live.

Remove access when the work ends

Change a user's responsibility or remove workspace access when an employee, freelancer, or agency no longer needs it.

Bring your team into one controlled workspace

Invite catalog contributors, organize their access, and keep responsibility clear across every connected Shopify store.

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Users & Permissions starts with Core: 3 seats. Elite includes 15. Enterprise is custom.

Frequently asked questions

Everything you need to know about users, roles, permissions, and seats in Peak PIM.

A role groups the access a user needs for their responsibilities. Permissions determine which parts of catalog work and workspace administration that role can access.

Basic is a single-seat plan without Users & Permissions. Core includes 3 seats, Elite includes 15 seats, and Enterprise uses a custom seat limit. The pricing page is the source of truth for current plan limits.

Users & Permissions is not included in Basic. Core and Elite include Standard User Roles & Permissions. Enterprise includes Advanced User Roles & Permissions.

Yes. Give each collaborator an individual user account and assign access appropriate to the work instead of sharing a team password.

Store scope is an important part of multi-store access control, allowing regional teams or partners to work with the connected stores relevant to their responsibility.

Editing and publishing can be treated as separate responsibilities, allowing contributors to prepare catalog drafts while publishing remains with the appropriate users.

Yes. Workspace owners can update a user's assigned access or remove it when their responsibilities or working relationship change.

No. Shopify admin roles govern access inside Shopify, while Peak PIM roles and permissions govern access inside the Peak PIM workspace. Manage each system according to the work performed there.

Standard permissions are included with Core and Elite, while Advanced permissions are available with Enterprise. Talk to the Peak PIM team to review the exact access model required for a larger or more specialized organization.

Still have questions?

Reach out to our team and we’ll help you find the right setup.

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